Prince William County Department of Development Services today announced the latest series of enhancements to ePortal, a single enterprise information portal that provides customized online digital customer project support, will go live on Monday, April 26, 2021.
Over the last six months, Building Development Division staff have dedicated time and resources to develop new digital assets and online services for customers, delivering on the Power of ePortal, which improves communications across organizational boundaries, reduces administrative burdens, leading to quicker decision-making and increased productivity.
"Delivering on the highest quality customer safety and services is our business. Today, customers have come to rely on the trusted service of the Prince William County ePortal and we are pleased by the industry support of the Power of ePortal program, which sees it as an economic value proposition," said Wade A. Hugh, Director, Department of Development Services. "This will ensure that the most accurate information is received, and staff provide the best customer service possible, using a partnership approach."
The following are the ePortal and eReview enhancements that will go live on Monday, April 26, 2021:
- Stand-alone Permit and Plan Submissions
- Stand-alone Commercial Trade Permits
- Code Modification Request Forms
- Document Viewing
- Customers will now be able to download approved plans and documents from cases.
- Fire Sprinkler and Fire Alarm Plan Submissions
- Customers will have the capability to upload plans and permits.
- Special Inspection Submissions:
- Customers will now have the capability to upload Special Inspection Shop Drawings, Inspection Reports, and Certification
Please find the "What is New?" video here to learn more of what is in-store on April 26! Training for industry members will be provided during the weeks of April 12 through April 23. Industry members will receive additional information regarding the training in the coming days.
For more information on ePlan submissions please find the ePlan How-To Guide video, contact Plan Intake at (703) 792-4040 or Planintake@pwcgov.org. For assistance with ePortal please contact (703) 792-6875 or DMS@pwcgov.org To receive the latest news, join our email list!
About Prince William County Department of Development Services
The Department of Development Services promotes a culture where staff and customers work in partnership to create and sustain a better quality of life and environment in which to live, work, play, worship and retire. Development processes are designed to be effective and efficient, and ensure compliance with federal, state, and local regulations. The Department of Development Services supports economic development, public safety, revitalization, infrastructure improvements, and the protection of natural resources. Staff provides customers the highest quality of service and respect. We supply the public with development information through effective communication and education. To learn more visit: www.pwcgov.org/DDS, email: DDS@pwcgov.org or call (703)792-6930.