Frequently Asked Questions about Neighborhood Services
What does Neighborhood Services do?
Neighborhood Services helps Prince William citizens to keep safe, clean and healthy communities through education, community support, and property code enforcement. We offer programs that teach residents and business owners how to properly maintain their properties, and we work with neighborhood leaders to enforce property codes that go to the heart of the County's quality of life. We also stimulate volunteer efforts across the County that empower citizens to clean trash and litter from common areas, waterways and the County's major roadways, to remove graffiti and other harmful nuisances in and around neighborhoods, and to address other challenges by working together. Our enforcement team is empowered to make property inspections related to the County property code and if necessary to issue citations that carry the force of law.
What happens when I contact Neighborhood Services?
If you register a property-cased complaint in Prince William County (see below) one of our Neighborhood Services Intake Technicians may either open a case for investigation by Property Code Inspectors, or refer your issue to another agency for resolution. Your contact information is required to register a complaint, but your identity will be not be released to anyone. You will receive a PCE case number so that you can track the progress of the case through the County website, and the inspector will contact you intermittently to let you know what is happening with the case.
How do I contact Neighborhood Services?
We are in the Development Services Building at 5 County Complex Court in Woodbridge. We are located in Suite 280. Questions and complaints may be called in to 703-792-7018 or e-mailed to nsd@pwcgov.org. Or you may use the online complaint form at www.pwcgov.org/PCEComplaint.
Where can I get help for my neighborhood?
The Neighborhood Coordinator is available to help neighborhoods form or improve community groups, assist with resources and plan neighborhood projects. Educational events are sponsored to increase the skills and knowledge of neighborhood and HOA/COA leaders. Contact the Neighborhood Coordinator directly at 703-792-7455 or by e-mail at ejones3@pwcgov.org
Where can I get information on how to volunteer to help improve my neighborhood and community?
Neighborhood Services not only offers programs that enable you to get involved in improving the community, but we also partner with many other government agencies and non profit organizations in the County on volunteer efforts aimed at improving local quality of life. To contact the Volunteer Coordinator, phone us at 703-792-7018 for more information. |