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Police Department
Compliments and Complaints

The Police Department is committed to providing the public with the highest level of professional law enforcement service. We shall always strive to perform our duties with acceptance, understanding and approval.

COMPLIMENTS

If you would like to commend a Police Department employee for work considered worthy of recognition, please complete the form found in the box on this page and do one of the following:
  • Mail your comments to the Chief of Police at the address listed below, or
  • Contact any police supervisor in person at any Department facility, or
  • E-mail the completed form to the Department by clicking here, or
  • Call one of the Department's non-emergency telephone numbers, listed below, and ask to speak with a supervisor.
Once your commendation has been received, it will be documented and conveyed to the employee and his or her supervisors. A copy of the commendation will also be placed in the employee's permanent service record. As you would expect, our employees sincerely appreciate positive feedback from the citizens they serve.
 

COMPLAINTS

Likewise, it is the policy of the Police Department to accept and investigate all complaints or allegations of misconduct on the part of any employee. In doing so, the Department will endeavor to be fair to both the complainant and the employee(s) involved.
 
To register a complaint, please complete the form found in the box on this page and contact one of the following:
  • Any Police Department supervisor, or
  • The Police Office of Professional Standards, or
  • E-mail the completed form to the Department by clicking here, or
  • The Chief of Police.
Your contact can be made in writing, by telephone, or in person to the address and phone numbers listed below.
 
Once your complaint has been received, it will be investigated according to appropriate procedures and you will be notified of the results. The Police Department encourages the filing of legitimate complaints as a means to hold the Department and its employees accountable to the public.
 
Colonel Barry M. Barnard,
Chief of Police
5036 Davis Ford Road
Woodbridge, VA 22192
703-792-6650
 
Central District Station, Charlie T. Deane Building: 703-792-8555
Eastern District Station, Gar-Field: 703-792-7200
Western District Station, Paul T. White Jr. Building: 703-792-5111
Office of Professional Standards: 703-792-4127
Office of Public Safety Communications: 703-792-6500
 

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