Compliments and Complaints

Compliment Procedure
 
The Police Department is committed to providing the public with professional law enforcement service. We shall always strive to perform our duties with acceptance, understanding and approval.

If you would like to compliment a Police Department employee for work considered worthy of recognition, please do one of the following:
 
  • Mail your comments to the Chief of Police at the address listed below, or
  • Contact any police supervisor in person at any Department facility, or
  • Call one of the Department's non-emergency telephone numbers, listed below, and ask to speak with a supervisor.
Once your compliment has been received, it will be documented and conveyed to the employee and his or her supervisors. A copy of the compliment will also be placed in the employee's permanent service record. As you would expect, our employees sincerely appreciate positive feedback from the citizens they serve.
 
Charlie T. Deane,
Chief of Police
1 County Complex Court
Prince William, VA 22192-9201
703-792-6650
 
Gar-Field Station (Eastern District): 703-792-7200
Paul T. White Jr. Station (Western District): 703-792-5111
Internal Affairs: 703-792-4127
Communications (non-emergency): 703-792-6500
 
--------------------------------------------------------------------------------
 
Complaint Procedure
 
Click here for Complaint Form
 
It is the policy of the Police Department to accept and investigate all complaints or allegations of misconduct on the part of any employee. In doing so, the Department will endeavor to be fair to both the complainant and the employees(s) involved.
 
To register a complaint, contact one of the following:
  • Any Police Department supervisor, or
  • The Police Internal Affairs Unit, or
  • The Chief of Police.
Your contact can be made in writing, by telephone, or in person to the address and phone numbers listed below.
 
Once your complaint has been received, it will be investigated according to appropriate procedures and you will be notified of the results. The Police Department encourages the filing of legitimate complaints as a means to hold the Department and its employees accountable to the public. However, any false, misleading and/or malicious allegations may result in civil and/or criminal sanctions.
 
Charlie T. Deane,
Chief of Police
1 County Complex Court
Prince William, VA 22192-9201
703-792-6650
 
Gar-Field Station (Eastern District): 703-792-7200
Paul T. White Jr. Station (Western District): 703-792-5111
Internal Affairs: 703-792-4127
Communications (non-emergency): 703-792-6500