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Prince William County Government has no oversight or regulatory authority over telephone companies. Regular telephone service is regulated by the State Corporation Commission of Virginia (SCC). To file a complaint about a regular land based carrier, contact the SCC directly (click here to visit the website).
 
If your phone service is provided by a cable television company like Comcast or Vonage, and is voice over internet (VOIP), the Federal Communications Commission (FCC) has regulatory authority and handles complaints. For more information, or to file a complaint, visit the FCC's website (click here to visit the website).